Contact ICM Staff



ICM History


John Meeks

Christine Christopherson
ICM Curriculum Developer
p| (757) 259-1531

Patricia Duggan
Director, ICM National Programs
p| (757) 259-1581

Pat Duggan was appointed as the Director of National Programs in September of 2013.  She is responsible for ICM’s certification programs and also serves as educational consultant to the National Association for Court Management (NACM). Pat has worked in court management since 1989, most recently as the State Court Administrator for the Unified Judicial System of South Dakota.  She holds a Master’s degree in Management, has been a Fellow of ICM since 2004, and was the 2011 Fellow Star Award recipient.

Toni Engle
Administrative Manager
p| (757) 259-1541

Toni Engle, Administrative Manager, joined the Institute for Court Management at the National Center for State Courts in October 2004.  She works on executive projects, contracts, budgets, administration and program oversight providing fiscal, administrative, program and executive support.  Ms. Engle previously worked as an Executive Secretary for the Colonial Williamsburg Foundation.  She attended National University in San Diego, CA while serving in the military.

Derek Felton
Multimedia Project Manager
p| (757) 259-1557

Toni Grainer
Education Specialist
p| (757) 259-1586

Toni Grainer is the Education Specialist for the Institute for Court Management. In this capacity, she develops and implements the education programs for the respective Midyear Meetings of the Conference of Chief Justices and the Conference of State Court Administrators; similarly she coordinates the planning and execution of their Joint Annual Meeting.  Toni also collaborates with the Council of Chief Judges of the State Courts of Appeal to design and implement the education program for their Annual Meeting. In addition to these responsibilities, Toni works directly with the Dean of the ICM Fellows Program to design and execute the Presentation Phase of ICM’s rigorous professional certification program. Toni comes to the National Center for State Courts having served many years as a corporate and association professional meeting planner as well as project directors of both state and local initiatives. Prior to coming to NCSC, she served as the Project Director for a three-year project with Virginia’s Governors Office for Substance Abuse Prevention helping to develop and deliver curricula and provide statewide technical assistance. Toni is a graduate of James Madison University in Harrisonburg, VA.

Linda Hardy
Conference & Meeting Planner
p| (757) 259-1528
Linda Hardy, is the Conference and Meeting Planner/Registrar with the Institute for Court Management. She assists with the coordination of ICM’s national, partnership, and distance learning certification programs. In addition, Ms. Hardy provides administrative support to the ICM curriculum developer to build professional faculty guides to assist faculty in delivering courses and creates participant guides for ICM courses. She has provided administrative support for more than thirty years’ for executives working in the architectural/engineering, insurance, educational, and financial fields. She officially joined the National Center for State Courts in March 2001.

Lynn Kuderka
Technology Program Specialist
p| (757) 259-1549

Lynn Kuderka joined the Institute for Court Management in 2011 after working for the Office of International Programs at Princeton University, where she had a range of responsibilities including updating database applications, revising website information, orchestrating meetings, uploading course materials and formatting documents for publication.

Lynn works primarily with the Education Technology programs providing support for online courses, multi-media production, room presentation functions and grants.

She holds a bachelor’s degree in Liberal Studies from Rider University with a certificate in Public Relations.

Amy McDowell
Education Program Manager
p| (757) 259-1552

Amy McDowell joined the National Center for State Courts in 2007. She is an Education Program Manager with the Institute for Court Management, responsible for managing and coordinating the ICM Fellows Program and serving as faculty for ICM’s national and partnership courses. Amy is co-Director of the Election Law Program, a joint program with the College of William and Mary, and serves as an Editor of Judicial Education and Training, the journal of the International Organization for Judicial Training. She holds a J.D. from the University of Richmond, T.C. Williams School of Law; a M.P.A. from Old Dominion University; and a B.A. from the College of William and Mary. Additionally, she is an active member of the Virginia State Bar, as well as an adjunct faculty member with the College of Business and Public Administration at Old Dominion University, where she is completing Ph.D. studies. Amy is a Fellow of the Institute for Court Management.


Wes Poole
Media Development Manager
p| (757) 259-1579

Wes Poole is our Media Development Manager at the Institute for Court Management of the National Center for State Courts. He is responsible for the effective use of AV systems in support of eLearning programs and train and direct staff in functional usage and capabilities of the presentation systems.  In addition provides recommendations on platforms, software and hardware for grants and consulting work as well as assisting with the development and design of promotional materials for eLearning programs.

Wes comes to the National Center having served the Distance Learning Program on the campus of Liberty University. While there, he produced several on-air, video, and web related programs using several graphic, audio and animation programs such as Premiere Pro, After Effects, Photoshop, Audition, Dreamweaver and others. Wes recently received his M.S. in Multimedia Technology from Duquesne University located in Pittsburg, Pennsylvania and prior to his arrival at the National Center completed his B.S. in Media Graphic Communications from Liberty University.

Chelsea Woodall
Director, Instructional Technology & Online Education
p| (757) 259-1876

Chelsea Woodall is the Senior Multimedia Designer for ICM who designs all online courses in our Sakai environment as well as creating other rich media applications that extend and enhance course development and delivery. She joined ICM in 2008 having previously worked as a Multimedia Producer at the Daily Press and the Virginia Gazette. She holds a B.A. in English Literature from the College of William & Mary.