Your court has weak spots? NCSC has remedies


“Instructions on how to use the tool were clear and using the tool was not too time-consuming. The information was useful and easy to read and understand.”
— Ines Straub
Trial Court Administrator, Michigan

“The printable report is really nice.  It is nice to see all the options in one place.”
— Renee Danser
District Court Administrator, Pennsylvania

“I answered each question in a way to confirm that our (pretend) court is a disaster, and received five problems. I was connected to helpful resources called 'Tips for Administrators,' 'Procedural Fairness,' 'Procedural Justice and the Courts,' and 'CourTools: Court Employee Satisfaction.' Also, court culture articles and 'Trial Courts as Organizations.' All relevant.”
— Elizabeth Stephenson
Court Administrator, Ohio


Crabby customers at your counter? Are your cases backed up? Is finding that record you need like finding a needle in a haystack?  Courts across the country suffer from these and many other common symptoms — you are not alone! 

But who needs exploratory procedures when a check-up might do?  Rather than start with open-heart surgery, start with CourtMD, a new and improved online diagnostic tool from NCSC that can help zero in on your court’s most likely problems — In a matter of minutes.

What’s New

This new and improved version of CourtMD contains significant updates and enhancements to enable court managers and staff to get quick answers to what may be ailing their court. 

New topics covered include:

  • caseflow management;
  • records management;
  • staff satisfaction;
  • customer satisfaction;
  • and enterprise management.  

CourtMD analyzes the answers you provide to a series of simple questions and then assesses the likelihood that your court is suffering from a particular pain point.

From there, you receive a printed summary, pointers on recommended reading, and where to go for more assistance.