Performance measurement

CourTools is a set of ten trial court performance measures designed to provide court managers with actionable business intelligence about their court. These measures a few and feasible, and focus on a balanced set of measures designed to illuminate key outcomes such as access to justice, fairness, timeliness, efficiency, and effectiveness.

You can find more performance measures in our High Performance Courts section, and under the Performance Measurement category in our Knowledge database.

Past projects > 2011 | 2010 | 2009  | 2008  | 2007  | 2004

2011

Assistance at the Training Conference for the Second Appellate District, Illinois on the Topics of Performance Measurement and Management, Accountability and Transparency, 2011

2010

Implementation of Child Welfare Metrics and Development of Performance Measures for Child Protection Cases for the Rhode Island Supreme Court in Collaboration with the Rhode Island Department for Children, Youth and Families, 2010

2009

Develop Statewide Drug Court Performance Measures for Nebraska (Bureau of Justice Assistance Grant), 2009

Develop Statewide Drug Court and DUI Court Performance Measures for Pennsylvania Courts (Bureau of Justice Assistance Grant), 2009

Conduct Follow-up Surveys on Public Access and Fairness and Develop Means of Integrating these Performance Measures into Management Culture for the California Superior Courts of Yuba, Nevada, and Tehama Counties, 2009

Develop a Court Performance Measurement System for the Appellate Courts for the Supreme Court of Arizona, 2009

Assist the Allen Superior and Circuit Court, Fort Wayne, Indiana with Development a Performance Measurement and Management Initiative, 2009

Develop a Court Performance Measurement System for the Montana Trial Courts, 2009

Develop a Court Performance Measurement System for the Montana Supreme Court, 2009

Develop and Implement a Court Performance Measurement System for the Oregon Court of Appeals, 2009

2008

Develop Performance Measures for Colorado Teen Courts, 2008

Develop Statewide Adult Drug Court Performance Measures for Kentucky (Bureau of Justice Assistance Grant), 2008

Assessment of the Case Management System and Development of Performance Measures for the Twentieth Judicial Circuit (Ft. Myers), Florida, 2008

2007

Assistance with Developing Performance Measures for the King County, Washington District Court, 2007

Collin County, Texas Performance Measurement System, 2007

Conduct a Workshop on Court Performance Measurement for the Superior Court of California in Marin County, 2007

Design, Development and Implementation of a Court Performance Measurement System for the Superior Court in Yuma County, Arizona, 2007

Develop a Drug Court Evaluation Plan for the State of Wyoming, Department of Health Substance Abuse Division, 2007

Presentation on Court Performance Measures at the Georgia Court Administrator’s Conference, 2007

Presentation at Judicial District Executive Seminar on Using Performance Measurement to Manage a Local Court System, University of North Carolina at Chapel Hill, 2007

2004

Monitoring Family Court Outcomes in the District of Columbia Court: Implementing Tools to Measure and Improve Court Performance in Child Abuse and Neglect Cases, 2004