This course covers caseflow & workflow management.
In this course, Caseflow & Workflow Management, participants will discuss, become familiar with, and will access best practices, and will analyze the effectiveness of their court's caseflow management system and practices. This course will be held at NCSC headquarters in Williamsburg, Va., from April 10-12, 2018.
Small claims cases are characterized by smaller dollar amounts in controversy and simplified procedures; pretrial activity is often limited and disputes tend to be straightforward, with trials themselves tending to be brief. Due to the volume and number of pro se cases that are heard at this level, it is important that the courts responds to the public appropriately by providing the necessary resources and materials to ensure justice and uphold public trust and confidence of the judicial system.
Links to related online resources are listed below. Non-digitized publications may
be borrowed from the NCSC Library; call numbers are provided.
This interactive website offers a look at civil caseload levels through the years. Their resources identify trends and explanations of how to analyze their data.
This study examines case management procedures, case characteristics, and outcomes in 12 urban jurisdictions. It is the first study to describe and compare the procedures, caseload size, case characteristics, case outcomes, and pace of litigation in traffic cases across several large urban jurisdictions from a variety of states.
This seminal work presents the findings of a detailed two-year study of 15 small claims courts. It discusses the health of these institutions, as well as the pros and cons of potential reforms to them.