Alicia Davis
John Doerner
John Douglas
Gordon Griller
Ingo Keilitz
Matthew Kleiman
John Matthias
Nial Raaen
Deborah W. Saunders
David C. Steelman
Suzanne Tallarico
Richard Van Duizend
CourTools
Performance Measurement of Drug Courts: The State of the Art
A Unifying Framework for Court Performance Measurement
ICM course - High Performance Court Framework.
The High Performance Court Framework informs court leaders of actions they can take to integrate performance improvement into ongoing operations. These actions include focusing on key administrative principles that define high performance. In this course, participants will learn to build on those principles and solve business problems.
Conference of State Court Administrators Midyear Meeting.
ICM course - Education Training and Development.
In this course, participants will learn the fundamentals of adult education and instructional design as well as different approaches to developing employees.
National Conference of Metropolitan Courts Annual Conference.
ICM course - Court Community Communications.
In the always-connected information age of the twenty-first century, managing court communications requires an extensive knowledge and practical understanding of a wide variety of media, communications principles, judicial canons, and emerging technologies. In this course, participants will learn the basic skills and techniques for effective communication with the various communities.
ICM course - Visioning and Strategic Planning.
This course provides the tools court leaders and managers need to develop a vision and achieve goals using strategic planning and is based on the National Association for Court Management's Core Competencies.
Court systems require effective leadership and management practices to respond to important issues, such as public trust and confidence, court and community collaboration, and timeliness and consistency. The demand for increased services from courts, along with proper strategic planning and team building, can be more easily forecasted and implemented when sound leadership, planning, and organizational change management are in place.
Links to related online resources are listed below. Non-digitized publications may be borrowed from the NCSC Library; call numbers are provided.
A compilation of the National Association of Court Management's Justice Achievement Awards from 2000-2011.
Article from the Future Trends in State Courts 2009 report by Hon. Paul J. De Muniz.
Article from the Future Trends in State Courts 2009 report by Gordon M. Griller.
Article from the Future Trends in State Courts 2009 report by Richard Van Duizend and Kathy Mays Coleman.
This paper proposes a set of principles for governing state court systems that is intended to begin a dialogue about how court governance can best be enhanced to meet current and future challenges. The principles outlined in this paper were developed by re-examining what courts, as institutions, need to do internally to meet their responsibilities.
The practice of statewide collaboration is evolving; thus this Leadership Guide reflects a varied and evolving field of opinion and practice.
This paper explores some of the underlying points of tension between state supreme courts and local trial courts, ultimately positing a "shared leadership" model to leverage local court innovation in states where the judicial function is highly dispersed. Central to this discussion is the overarching need to maintain prompt and affordable court services amidst economic uncertainty and reduced resources.
" The purpose of this document is to provide a basis from which judicial councils, presiding judges, and court administrators could work to strengthen the effectiveness of the executive team in court management. These Key Elements primarily contain the prospective elements of a state-level rule of court."
This report focuses on how the theory and measurement of court culture provides a framework for conducting business.
Article reviews successful efforts in the countries of Latin America in establishing independent judiciaries.
This document describes how Total Quality Management (TQM) is being implemented in both the public and private sectors. The document also outlines both the benefits and challenges of implementing TQM in the courts.
Issues in trial court administration arising from an amendment to the Arkansas constitution that merged multiple trial courts into a two-tier system with one general-jurisdiction circuit court and one limited-jurisdiction district court.
This report presents information intended to help state courts improve their capacities for conducting visioning and strategic planning activities and attempts to relates its review of the concepts to actual court futures efforts, the intent being to discern some lessons from their experiences.
This NCSC glossary provides definitions and links in related articles/works regarding strategic planning in the courts.
An analysis of how Orleans Parish must reform its overcrowded juvenile courts. This report includes articles on fairness and racial bias, problems which these courts constantly face. Charts and articles are provided towards the end which discuss possible solutions to the multitude of problems faced by Orleans Parish.
This publication discusses inefficiencies within the Lancaster County court system and steps that can be taken to correct them.
A guide for court managers on the application of business processes and review techniques, and a tool for employing technology in court systems.
This manual provides help for judge leaders, court administrators, clerks of court, court IT directors, and other court managers who deal with information technology prepare for technology change, and adjust to the changes that technology brings to the courts.
This glossary of terms aids in the development of a preliminary understanding of the meaning of many of the common terms encountered by those who want to learn more about how to change day-to-day work processes in the courts.
Judge Ahalt suggests that courts, lawyers, and judges must embrace modern technology to create a successful future. He lists positive changes that would occur if modern technology was applied to dispute resolution systems, such as reduced time delays, reduced costs, and increased profits. Judge Ahalt bases his analysis upon Michael Hammer's and Dean Pound's works regarding court technology and reengineering.