Examples of Assistance

  • Simplifying & automating court forms
  • Training court staff on providing information to self-represented litigants
  • Making electronic filing user friendly
  • Developing judicial education on self-represented litigant issues
  • Using pro bono assistance to support self-represented litigants
  • Creating a self-help center
  • Establishing a statewide self-help hotline
  • Facilitating discussion among judges regarding unbundling issues
  • Using online chat to provide informational services
  • Developing volunteer programs to assist litigants
Click Here for more examples or
contact us to discuss specific needs.

Assistance

Have a Question? The Center can provide information in a variety of areas including forms simplification and/or automation; accessible online information; user friendly e-filing; training of judges, clerks and other court staff, using federal IV-D funding in child support cases, developing a JusticeCorp volunteer program, setting up self-help centers or hotlines, and using pro bono assistance to help self-represented litigants. Contact us if you have questions, and we can get you started with basic information, phone conversations with experts, or more extensive on-site technical assistance.
Please email us at dsmith@ncsc.org

The Center on Court Access to Justice for All has Free Technical Assistance available through September 30, 2014 

Here are some possible ideas for how a court might use this funding:

  • Visit San Francisco to talk about use of IV-D money to establish Self-help programs.  California has been the national leader in using IV-D money as the foundation of statewide self-help programs.
  •  Visit Los Angeles to see Justice Corps in action. Justice Corps brings in college students, using AmeriCorps money, to help litigants with forms and court preparation.
  •  Visit the New York City attorney of the day program in housing court.  This program uses unbundling and pro bono approaches and is very successful.
  •  Visit Austin Texas to look at law library-based self-help services.  The Law Library even provides "resource attorneys" who are present in the courtroom to provide information to litigants.
  •  Go to Minneapolis to see a statewide self-help hotline in operation.  Such a statewide model is cost effective, and well integrated with online information and tools.
  •  Visit NYC to learn about on-line forms deployment.  There has already been one visit from a different state.
  • Learn about Fairbanks Alaska attorney of the day program focused on resolution.  The self-help center reviews files and identifies cases that are almost ready for resolution, but need a little attorney help.
  •  Get TA for quick assessment for an existing self-help program.  This can be very helpful in showing the impact of the program, and expanding ideas for the future.
  •  Get TA for assessment of integration of language access services into self-help programs.  Often self-help programs are not at the top of the list for language access.
  •  Consultation for possible expansion of agenda for the Access to Justice Commission. There are now a huge variety of innovations being supported by Commissions.  This would be an opportunity to analyze what the most productive agenda focus might be.
  •  Help with thinking through funding options to expand access programs.
  •  TA for taking curriculum modules for judicial education on self-represented cases, and customizing for your state.

For more information on applying for TA funding for your project, see the Technical Assistance Request Form.  

Helpful Links
ABA Resource Center on Access to Justice Initiatives
American Association of Law Libraries
Legal Services Corporation
Pro Bono Institute
Probono.net
Richard Zorza’s Access to Justice Blog
SelfHelpSupport.org
State Justice Institute