Caseflow Management and Access Services
How Does Caseflow Management Increase Access to Justice? As the number and complexity of cases increases, greater numbers of self-represented litigants are using the courts and court staffs and services are being reduced. Caseflow management is an important tool in dealing with these interrelated issues.
See the following resources for additional information:
Kiernan, Laura. "Insourcing" for Better Service: The New Hampshire Courts' "Live" Call Center. National Center for State Courts, Future Trends in State Courts (2012).
Martin, John A. and Brenda J. Wagenknecht-Ivey. It's a New Day: Future Trends Require Revolutionary Changes in Courts. National Center for State Courts, Future Trends in State Courts (2011).
Pal, Nabanita. Facing Foreclosure Alone: The Continuing Crisis in Legal Representation. The Brennan Center. November 2011. Data indicates that most homeowners have no legal advice for foreclosure proceedings. Twenty states have a foreclosure process that is done predominantly through the courts. Litigants in the remaining states have an even greater burden in accessing legal assistance.
Clark, Melanca and Daniel Olmos. Emerging Strategies in Foreclosure Mediation. (2011). National Center for State Courts. Future Trends in State Courts.
Clark, Melanca and Daniel Olmos. Foreclosure Mediation: Emerging Research and Evaluation Practices, Report from the March 7, 2011, Workshop at the U.S. Department of Justice Access to Justice Initiative. Washington, D.C. (December 2011).
Emerging Strategies for Effective Foreclosure Mediation U.S. Department of Justice and Department of Housing and Urban Development