Resources: It Is All About the People Who Work in the Courthouse

Resources

National Association for Court Management (n.d.). “Human Resources Management.” Part of NACM’s “Core Comptencies,”  Williamsburg, Va. www.nacmnet.org/CCCG/cccg_6_corecompetency_humanresource.html

National Center for State Courts (2005). “Measure 9: Court Employee Satisfaction.” In CourTools: Trial Court Performance Measures. Williamsburg, VA: National Center for State Courts.  www.ncsconline.org/D_Research/CourTools/Images/courtools_measure9.pdf

Ostrom, B. J., R. Hanson, and M. Kleiman (2005). “Examining Court Culture,” 11:2 Caseload Highlights: Examining the Work of State Courtshttp://ncsc.contentdm.oclc.org/cdm/ref/collection/ctadmin/id/664

Ostrom, B., R. Hanson, C. Ostrom, and M. Kleiman (2005). “Court Cultures and Their Consequences,” 20:1 Court Manager 14. http://ncsc.contentdm.oclc.org/cdm/ref/collection/ctadmin/id/986

Pearson, E. (2010). “Only 45 Percent of American Workers Are Happy with Their Jobs, Survey Finds,” New York Daily News, January 6.

Stanglin, D. (2010). “U.S. Job Satisfaction Falls to Record Low of 45%,” USA Today, January 5.