Resources: Emerging Technology Trends that will Transform Courts

Business Software.com (2011). "Content vs. Document Management: What’s the Difference?" www.business-software.com/content-management/content-management-vs-docement-management-whats-the-difference.php  

Customer Relations Management.com (2000-11). http://searchcrm.techtarget.com/definition/CRM  

Davenport, A. (2010). "Reengineering the Vermont Judiciary: A Judicial Perspective." Video and Powerpoint presentation, Fourth National Symposium on Court Management, Williamsburg, Virginia. www.ncsc.org/4thsymposium

Did You Know 4.0 (2009). Video covering a staggering array of technology changes and their impact on society, including the explosion of social media. www.youtube.com/watch?v=6ILQrUrEWe8

Ostby, T. (2010). "Living the Change: Reengineering in Minnesota." Video and Powerpoint presentation, Fourth National Symposium on Court Management, Williamsburg, Virginia. www.ncsc.org/conferences-and-events/4th-symposium/agenda.aspx

Ostrom, B. J., D. J. Hall, R. Y. Schauffler, and N. B. Kauder (2005). CourTools. Williamsburg, VA.: National Center for State Courts. www.courtools.org

Reinkensmeyer, M. W. (2010). "Stewardship and Business Processing Reengineering: An Urban Court Perspective." Video and Powerpoint presentation, Fourth National Symposium on Court Management, Williamsburg, Virginia. www.ncsc.org/conferences-and-events/4th-symposium/agenda.aspx