Enterprise Content Management (ECM) is a system used to capture and manage documents and other digital content. The use of an ECM supports the business needs of reducing paper production, management and storage, improved process efficiency and more effective case management.
Human resources can spend less time searching for and moving documents from file room, to back office to courtroom. Courts can reduce operating costs for document storage facilities both on premise and off premise for inactive cases. Judges and case managers have instant access to all case files with no worry of lost or in use files.
Further, document routing through workflow rules provide documents and information to court employees as they need it and as events occur or deadlines pass so that they can act proactively and timely.
What it Includes
The primary function of Enterprise Content Management (ECM) as relates to courts is to capture, manage and surface case and party related documents. This component includes:
What it Does not Include
Case Data Management.
While the more robust ECM can handle many case management functions, it should not be required to include:
Case Participant Manager
Public Access (including Litigant Portal
Applicable Standards and Documents