JTC Publications and Webinars

Items marked with an  indicates additional webinar materials.

Social Media

Social Media Marketing for Courts (version 1.1, adopted December 2018)

Social media is one of the most powerful and cost-effective, albeit underutilized, marketing tools for sharing the court’s message. Courts, however, have been slow to tap into the unique advantages of popular platforms. More and more Americans look to social media as their primary source of news, information, and entertainment, as well as social connection. Public discourse today happens on social media.

General Data Protection Regulation (GDPR)

GDPR for US Courts (version 1.0, adopted September 2018)

In May of 2018, new data privacy and security regulations went into effect in the European Union. Overnight, it seems, GDPR-compliance has become “best practice” expectation well beyond the boundaries of the EU. If EU data privacy standards were applied to US courts, the sensitive nature of court data would warrant the most stringent protections.

Marketing

Marketing a Court Website: Helping the Public Find the Court Online (version 1.0, adopted July 2018)

As courts implement more public-facing technologies via the web, court managers must become more savvy in their efforts to help the public find and utilize them. Search marketing, including search engine optimization and search engine marketing, is a powerful and cost-effective communication tool. Giving attention to search marketing can help courts improve the administration of justice and better serve their communities.

Blockchain

NCSC Trends in State Courts: When Might Blockchain Appear in Your Court (January 2018)

Blockchain is a set of technologies that creates an encrypted, distributed ledger. Probably the best-known application of Blockchain is the digital currency Bitcoin.

Online Dispute Resolution

JTC Resource Bulletin: ODR for Courts (version 2.0, updated and adopted November 2017)

Online Dispute Resolution (ODR) encompasses a broad array of technologies used to resolve a growing variety of business and consumer disputes throughout the world. It has grown to become a distinct and particularly effective dispute resolution mechanism. Courts have implemented ODR for low-dollar personal injury claims, landlord tenant, small claims, and minor traffic and code enforcement violations.

JTC Resource Bulletin: Case Studies in ODR for Courts: A view from the front lines (version 1.0, adopted November 2017)

Pioneering ODR efforts are unfolding around the world. Many courts and justice organizations are looking for signs that ODR technologies are beyond the major pitfalls of early adoption (the “bleeding edge”) and that successes can be leveraged and replicated. The use of information and communications technology (ICT) to help parties resolve their disputes is an encouraging trend with notable benefits to parties with disputes and the organizations (public or private) chartered with resolving those disputes.

Court Component Model

JTC Resource Bulletin: Introduction to the Next-Generation Court Technology Standards Application Component Model (version 1.0, adopted November 2017)

Court software solutions and, in particular, case management systems (CMSs) have traditionally been implemented as monolithic solutions provided by a single vendor. This one-size-fits-all approach has proven ineffective in today’s world of constantly changing requirements and increasing use of technology.

Extraction and Redaction

State Justice Institute: Automated Redaction Proof of Concept Report (September 2017)

In July 2017, the National Center for State Courts published “Best Practices for Court Privacy Policy Formulation,” describing the State Justice Institute-funded project to update model public access and privacy guidelines published by the Conference of State Court Administrators in 2002.

Court Privacy

State justice Institute: Best Practices for Court Privacy Policy Formulation (July 2017)

The National Center for State Courts (NCSC) conducted two facilitated focus groups to produce this report. One focus group considered revisions to the original 2002 COSCA guidelines white paper on privacy and access policies.

Courts Disrupted

JTC Resource Bulletin: Courts Disrupted (version 1.0, adopted May 2017)

Technology and innovation have the power to improve as well as disrupt business processes in the court community. Innovative disruption from companies like Uber, Amazon, and Airbnb are shaping business practices in the private sector. The public sector, including courts, will not remain untouched by disruptive innovation. Court managers can leverage the concept of disruptive innovation to make justice available to a wider audience at a lower cost while preserving fairness, neutrality, transparency, and predictability in the judicial process.

Judicial Decision-Making

 JTC Resource Bulletin: Using Technology to Improve Pretrial Release Decision-Making (version 1.0, adopted February 2016)

Despite monumental success in automating case management processes for court clerks, court systems fall short in meeting the case processing, judicial decision making, and management needs specific to trial court judges on the bench and in chambers. Recognizing this gap, the Joint Technology Committee (JTC) appointed a Judicial Tools Working Group in December 2013 to research and document those technology and judicial case management needs.

Digital Evidence

JTC Resource Bulletin: Managing Digital Evidence in Courts (version 1.0, adopted February 2016)

Technologies including smart phones and body-worn cameras are capturing an ever-increasing volume of evidence. The exponential increase in the quantity of digital evidence is challenging the court’s ability to receive, evaluate, protect, and present digital evidence. This report identifies potential challenges and recommends steps courts should consider.

Judicial Tools

JTC Resource Bulletin: Implementing Judicial Tools (version 1.0, adopted February 2016)

Judicial Tools are applications that address the day-to-day operational needs of judges. A judicial tools project is smaller than a case or document management system project and will require a different approach than other court technology initiatives. This paper provides a basic explanation of technology options and implementation considerations for courts planning a judicial tools initiative.

JTC Resource Bulletin: Making the Case for Judicial Tools (version 1.0, adopted December 2014)

Despite monumental success in automating case management processes for court clerks, court systems fall short in meeting the case processing, judicial decision making, and management needs specific to trial court judges on the bench and in chambers. Recognizing this gap, the Joint Technology Committee (JTC) appointed a Judicial Tools Working Group in December 2013 to research and document those technology and judicial case management needs.

Cyber Security

JTC Resource Bulletin: Responding to a Cyberattack (version 1.0, adopted February 2016)

Cybersecurity threats are increasing for all organizations, public and private. In spite of good prevention efforts, every court will almost certainly face a cybersecurity incident including data breach or cyberattack. This paper provides a basic explanation of the preparations necessary for court managers to respond quickly and effectively in the event of a cybersecurity incident.

User Groups

JTC Resource Bulletin: User Groups (version 1.0, adopted April 2015)

mplementing and adopting useful technologies cannot be accomplished in a single “training” session or event. It is a process that can, however, be accelerated with the help of an effective technology user group. When people band together to share what they know, the result is a community with more knowledge, better technology utilization, and higher overall satisfaction with technology. This paper explains the value of building a court technology user community, and provides suggestions for creating and managing a user group in the court environment.

Electronic Records

 JTC Resource Bulletin: Developing an Electronic Records Preservation and Disposition Plan (version 1.0, adopted December 2014)

Courts have long had records retention and destruction schedules for paper case records. However, courts often lack the staffing resources needed to actually go through old files, sort and then destroy records. Thus, many such standing court record retention and destruction policies are generally permissive in nature, not closely followed and out-of-date in this new era of digital records.

EMV Standards

JTC Resource Bulletin: EMV and Credit Card Liability: What Courts Need to Know (version 1.0, adopted December 2014)

While addressing the requirements of EMV payment processing, courts should also evaluate the possibility of simultaneously incorporating other payment technologies, including contactless EMV and Near Field Communication (NFC).

Court Data

JTC Resource Bulletin: Big Data: What State Courts Should Know (version 1.0, adopted December 2014)

While court data does not meet the criteria to qualify as Big Data, this data can and should be used to learn a great deal more than is currently known about the management of cases and the parties involved. By better utilizing their small but highly structured data, courts can gain insight into current business problems, and manage cases more efficiently and effectively.

Cloud Computing

JTC Resource Bulletin: Cloud Computing (version 1.0, adopted December 2014)

Properly deployed cloud services offer a variety of potential benefits that can improve the efficiency and effectiveness of records and information management in the judiciary. It is important to understand cloud computing service models, deployment options, security risks, and implementation challenges when considering cloud computing.

E-Filing

JTC Resource Bulletin: Strategic Issues to Consider before Starting an E-filing Initiative (version 1.0, adopted July 2013)

E-filing is more than a transfer of a document to the court electronically. It includes the notion that some data and metadata will populate the court case management system (CMS) at the same time the filing documents and fees related to the documents are received and electronically served. E-filing is thus one aspect of converting the court business to a model based upon an electronic record.