Shannon Roth is Business Analyst with Court Consulting Services at the National Center for State Courts. Her experience ranges from court performance and culture to workload assessment. Some recently completed projects include the Georgia Judicial Workload Assessment, Virginia Judicial Workload Assessment, Maryland Court Culture, Effective Criminal Caseflow Processing, and Examining the Effectiveness of Indigent Defense Team Services: A Multisite Evaluation of Holistic Defense in Practice, and supporting and providing technical support for the High Performance Courts Framework, CourTools and Appellate CourTools. Ms. Roth is currently serving as staff for several workload assessments. In addition, she creates and maintains multiple surveys using the survey software Confirmit for Court Consulting Services.