October 29 - 30

ODR Forum 2019


Preconference October 28th

Williamsburg, Virginia, USA


Measures and Metrics – Boldly Going Where The Numbers Lead

Hosted by The National Center for State Courts in collaboration with the The National Center for Technology and Dispute Resolution

Join colleagues, innovators, and ODR thought leaders at the International ODR Forum 2019 in Williamsburg, Virginia, USA. Join your international colleagues in Williamsburg – a destination listed by the New York Times as one of the 52 Places to go (New York Times places to visit in 2019). With a 17th-century community and courtroom as backdrop, explore 21st century community and court processes, digital platforms, portals, networks, and apps.

ODR use is expanding rapidly in the public sector and courts are beginning to have results that can be measured. Session topics for the 2019 Forum will center around measures and metrics.

  • Measuring success in the ODR space.
  • Best practices in gathering data for accurate evidence-based decision-making.
  • Innovation.
  • Sustainability.
  • What public and private sectors can learn from each other.

A pre-forum workshop on October 28 will provide a deep dive into real-world case studies of Court-implemented ODR: successes to emulate, missteps to avoid, considerations, process improvement, stakeholder engagement, and innovative approaches to seemingly intractable challenges.