Court-Related Online Dispute Resolution (ODR) is ...

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TheĀ Bold Measures in ODR blog was established in conjunction with the International ODR Forum held in Williamsburg, Va., in October 2019. Contributors explore a variety of subjects related to online dispute resolution.

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ODR at eCourts 2018

Watch the replay with Judge Krot (MI), Judge McCullagh (UT), and Judge Silberman (CA) discussing ODR at work in their courts.

... a public-facing digital space in which parties can convene to resolve their dispute or case.

Resources

  • JTC Research Bulletin: Case Studies in ODR for Courts. (2020).
  • Michigan Supreme Court State Court Administrators Office - Office of Dispute Resolution: Considerations in Implementing Court ODR Systems. (2020).
  • Pew Charitable Trusts: Online Dispute Resolution Offers a New Way To Access Courts. (2019). This fact sheet provides a summary of best practices and considerations.
  • JTC Resource Bulletin ODR for Courts. (2017). This Resource Bulletin from the Joint Technology Committee provides a basic primer in ODR and describes several implementation models, as well as court-specific opportunities and considerations.
  • JTC Resource Bulletin Case Studies in ODR for Courts: A view from the front lines. (2017). This Resource Bulletin from the Joint Technology Committee is a companion to the JTC Resource Bulletin: ODR for Courts and describes ODR implementations in a variety of court settings.
  • Santa Clara University Online Dispute Resolution: The State of the Art (2018). This seminar examines the development of ODR, think through some of the new challenges it poses to neutrals and systems designers, and look at all the major providers, administrative agencies, and international organizations currently involved. 
  • SXSW 2019-Adopting Online Courts in Utah's Legal System. This resource is a recording of a panel discussion between Pew, the NCSC, and Utah's Supreme Court and Administrative Office of the Court regarding ODR in Utah's Legal System. SXSW 2019: Utah, 'Pajama Court' and Resolving Cases Online. This resources is a government technology article summarizing the panel discussion. 
  • University of Missouri School of Law Open Education Resources Dispute Resolution in the Digital Age - Online Dispute Resolution. (2018). These resources were created by Professor Amy J. Schmitz to teach online dispute resolution. The resources are diverse in scope. Topic examples include ODR Governance, ODR in the Courts, Family Law ODR, and ODR in Developing Nations. 
  • Utah Online Dispute Resolution Steering Committee Utah Online Dispute Resolution Pilot Project. (2017). This pilot project, funded by SJI, is being developed by the Utah AOC to allow self-represented litigants access to justice through a computer or mobile device. The system that was conceptualized by the ODR Steering Committee will assist users in filing documents, defending claims, communicating with other parties, learning about processes, and participating in their small claims cases.
  • The Bold Measures in ODR blog was established in conjunction with the International ODR Forum held in Williamsburg, Va., in October 2019. Contributors explore a variety of subjects related to online dispute resolution.
  • At eCourts 2018 and CTC 2019, judges conducted a presentation to discuss their experiences working in jurisdictions where ODR is in use. This discussion provided an overview of how ODR impacts access, timelines, case quality, and other justice measures.

Jurisdictional examples of ODR

Serving clients globally

Conflicteam

The International Court for Online Conflict Resolution (ICOCR)

OnlineMediators

Serving clients in the U.S.

Better Business Bureau serving clients in the U.S. and Canada.

Brav

coParenter

Cyber Settle

Disputly assists California renters with security deposit disputes.

FairClaims (Arbiclaims)

It's Over Easy

Matterhorn (Court Innovations)

Modria

PeopleClaim

Settle Today

SettlementIQ (also referred to as Forthright Solutions)

Smartsettle serving clients in the U.S. and Canada.

TurboCourt

Virtual Courthouse

wevorce

Serving clients in Australia

Resolve Disputes Online serving clients in the U.K. and Australia.

Serving clients in Canada

Better Business Bureau serving clients in the U.S. and Canada.

Smartsettle serving clients in the U.S. and Canada.

Serving clients in Italy

RisolviOnline

Serving clients in Thailand

TalkDD

Serving clients in the U.K.

amicable

Resolve Disputes Online serving clients in the U.K. and Australia.

resolver

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Blog

TheĀ Bold Measures in ODR blog was established in conjunction with the International ODR Forum held in Williamsburg, Va., in October 2019. Contributors explore a variety of subjects related to online dispute resolution.

Court Technology Conference logo

ODR at eCourts 2018

Watch the replay with Judge Krot (MI), Judge McCullagh (UT), and Judge Silberman (CA) discussing ODR at work in their courts.