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Caseflow & Workflow Management (CCM) will be in session on May 6, 7, 13 and 14, 2021 from 9:00 am - 1:00 pm Eastern Time. This course will provide participants with the opportunity to discover and become familiar with known and proven elements of caseflow management (the protocols and actions a court provides for case processing) and workflow management (the elements and resources provided by a court in support of caseflow management activities).