Remote Hearings & Services

Courts can leverage technology to improve the experience of all court users. We have created and collected best practices, considerations, technical advice, and more to assist your court in offering remote and virtual services.

Hybrid Hearings Improvement Initiative

Up to 20 jurisdictions will be selected to participate in a pilot project to help establish best practices and guidelines for hybrid hearings.

Learn more.

Tiny Chats

Tiny Chats are bite-sized annotated videos that touch on specific access to justice topics and court operations.

Watch videos.

Resources

The Use of Remote Hearings in Texas State Courts: The Impact on Judicial Workload

This 12-month study analyzed both 1.25 million minutes of judicial data and focus group feedback from judges and court leaders in eight counties across Texas. (December 2021 report)

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Remote Proceeding Toolkit

This toolkit has been developed to help courts consider what the best practices are for remote hearings.

Download PDF File (13.4 MB)

Inflection Point: Can Courts Use Technology to Spur Transformational Change or Will They Return to the Traditional Way of Doing Business?

This Article situates the use of technology by courts in recent guiding principles disseminated by CCJ/COSCA with examples from across the country of courts using technology well to solve problems. This document also provides a framework for addressing how any process improvements and technology solutions to come out of the pandemic can be evaluated, continued, and strengthened.

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Contracting Digital Services

This white paper is focused on helping courts and court personnel to begin to incorporate the principles and approaches into the contract terms that define their digital infrastructure.

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Remote and Virtual Hearings Technology Considerations

This resource introduces the framework for courtroom technology as well as case studies of courts that support both remote and hybrid hearings.

Download PDF File (402.7 KB)

Guiding principles for post-pandemic court technology

This resource can help to guide courts with adopting principles and best practices as they continue to embrace technology.

Download PDF File (218.2 KB)

Courtroom technology for remote/virtual hearings

This resource provides a list of recommended or optional equipment and devices and their ideal placement in virtual or hybrid courtrooms.

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CCJ/COSCA Resolution 2: In support of remote and virtual hearings

Courts should continue to leverage technology to ensure litigant access to procedural and legal information and to make appearances possible by remote means when practicable.

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CCJ/COSCA Resolution 1: Encouraging state courts to adopt innovative practices in high-volume dockets

Even in a post-pandemic world, the ability to conduct court business electronically, virtually, and in hybrid hearings continue to be beneficial to many.

Download PDF File (603.8 KB)