Performance measurement

Establishing performance benchmarks
Measuring your court's performance doesn't have to be a daunting task. For decades, we've worked with courts to develop balanced, practical performance measures that can be realistically implemented. Understanding current performance creates a baseline and uncovers areas for improvement.
Charting a path forward
Courts are putting measurement goals into action by actively improving their efficiency and effectiveness using CourTools. These measures gauge performance in areas ranging from access and fairness and customer satisfaction to time to disposition and age of active pending caseload.
Improving efficiency
Policies that set expectations and clearly define processes can keep cases on track and reduce delays.
Prioritize performance measurement
Courts turn to us for assistance with performance measurement. Some of our services include assessments, research, recommendations, training, and implementation. Learn how we can jump-start your efforts.