Study of Virtual Child Welfare Hearings

As a result of the COVID-19 pandemic, child and family serving systems were required to adapt their operations to mitigate the spread of the virus while continuing to serve children and families. For family and juvenile courts, this meant launching virtual hearings and finding innovative ways for families, attorneys, advocates, and the court to convene safely while simultaneously ensuring safety, permanency, and well-being are being achieved.

The National Center for State Courts with funding from the Annie E. Casey Foundation, Inc. and Casey Family Programs, is studying the experience of families and court professionals in virtual child welfare hearings to better understand the experience of parents, caregivers, youth, attorneys, and caseworkers, and to identify promising practices supportive of effective and efficient virtual hearings. The findings will inform child welfare stakeholders on potential barriers to quality and meaningful virtual hearings, elevate family voice, and identify opportunities for future research.

The Primary Goals of the Study

  • Identify and describe the experience of families and court professionals in virtual hearings in terms of perceptions of fairness, access to technology, and high-quality legal representation
  • Explore how key aspects of quality hearings can be implemented in the virtual environment

Brief  Publications

Virtual Child Welfare Hearings Tip Sheet: This document describes considerations for future use of virtual child welfare hearings.

Study of Virtual Child Welfare Hearings Judicial Interviews Brief (June 2021): This document outlines judges’ experiences conducting virtual hearings, their opinions on the benefits and challenges of virtual hearings and their perceptions of how families and court professionals navigated the transition.

Study of Virtual Child Welfare Hearings Methodology Brief (March 2021): This document describes the study's methodology and briefly outlines the project's next steps.


Briefing on Virtual Court Hearings During COVID-19 (March 2021)