North Carolina

Language Access Coordinator Contact
Brooke B. Crozier, Manager, Office of Language Access Services 
Court Programs and Management Services Division
Administrative Office of the Courts
P.O. Box 2448
Raleigh, NC 27602
Phone: (919) 890-1213
Email: Brooke.b.Crozier@nccourts.org
Website

Code of Ethics or Rules of Professional Conduct: Located in Section 11 of the Standards for Language Access Services in the North Carolina State Courts

Language Access Plan: Approval Pending

Interpreter Statutes and Rules: Guidance provided to court system via Standards for Language Access Services in the North Carolina State Courts

Coordination/Supervision of Interpreters: Program is centralized at the state level (NCAOC Office of Language Access Services) and consists of 10 staff court interpreters and 100+ contractors.  LOTS interpreters are scheduled centrally. Spanish interpreters are contracted with NCAOC, but scheduled by the local Language Access Coordinators (LAC) via a statewide request process. The LACs are trained and supported by OLAS

Cost of Interpreter Services (including fees to freelance and salaries of staff interpreters): $1 Million - $5 Million 

Budget for Language Access Program (not Including direct interpreter services): $500,000 - $1 Million 

Funding for Language Access Program:  Legislative Appropriation

Compensation Range for Salaried Interpreters (spoken language): $50,000 - $75,000

Compensation Range for Salaried Interpreters (sign language): Not applicable

Compensation Range for Freelance Interpreters (certified spoken language): $40 - $65 per hour

Compensation Range for Freelance Interpreters (certified sign language): $35 - $75 per hour 

Difference in Pay between Spanish and LOTS Interpreters:  This varies based upon the language and qualification level. Spanish freelance interpreters' hourly pay rates range from $35 - $50 per hour; LOTS freelance interpreters' hourly pay rates range from $35 - $65 per hour

Minimum Certification Requirements : Orientation Workshop, NCSC 135-Q Multiple Choice Exam at 80%, Written non-English Language Assessment or Written Translation, Skills Building Workshop, Criminal or Background Check, Oath of Office, Continuing Education Courses, Pass NCSC Oral Examination at 70%

2020 Dates and Locations of Testing and Training:

2020 Orientation and Written Screening Tests Administrations are scheduled for March 11 – 13, June 10 – 12, September 9 – 11, and December 2 - 4

Oral Examination Administrations: April 27 – 29; October 26 – 29