Language Access Coordinator Contact
Kara J. Mann, Office of Language Access Services, NCAOC
Court Programs and Management Services Division
Administrative Office of the Courts
P.O. Box 2448
Raleigh, NC 27602
Phone: (919) 890-1206
Email
Website
Code of Ethics or Rules of Professional Conduct: Located in Section 11 of the Standards for Language Access Services in the North Carolina State Courts
Language Access Plan: Approval Pending
Interpreter Statutes and Rules: Guidance provided to court system via Standards for Language Access Services in the North Carolina State Courts
Coordination/Supervision of Interpreters: Program is centralized at the state level (NCAOC Office of Language Access Services) and consists of 10 staff court interpreters and 100+ contractors. LOTS interpreters are scheduled centrally. Spanish interpreters are contracted with NCAOC, but scheduled by the local Language Access Coordinators (LAC) via a statewide request process. The LACs are trained and supported by OLAS.
Cost of Interpreter Services (including fees to freelance and salaries of staff interpreters): $1 Million - $5 Million
Budget for Language Access Program (not Including direct interpreter services): $500,000 - $1 Million
Funding for Language Access Program: Legislative Appropriation
Compensation Range for Salaried Interpreters (spoken language): $50,000 - $75,000
Compensation Range for Salaried Interpreters (sign language): Not applicable
Compensation Range for Freelance Interpreters (certified spoken language): $45 - $65 per hour
Compensation Range for Freelance Interpreters (certified sign language): $35 - $75 per hour
Difference in Pay between Spanish and LOTS Interpreters: This varies based upon the language and qualification level. Spanish freelance interpreters' hourly pay rates range from $35 - $55 per hour; LOTS freelance interpreters' hourly pay rates range from $35 - $65 per hour
Minimum Certification Requirements : Orientation Workshop, NCSC 135-Q Multiple Choice Exam at 80%, Written non-English Language Assessment or Written Translation, Skills Building Workshop, Criminal or Background Check, Oath of Office, Continuing Education Courses, Pass NCSC Oral Examination at 70%
2023 Dates and Locations of Testing and Training: