As the leader in workload assessment for courts and justice system partners in the U.S. and internationally, the National Center for State Courts employs a sophisticated multi-method approach to translating caseload into workload. The highly participatory process integrates empirical data with stakeholder perspectives on quality of justice and effective practices. The results of workload assessments assist states in:
- providing empirical support for budget requests to the legislature,
- assessing resource equity among courts or offices across the state, and
- managing the distribution of resources across various case types and functions within individual offices.
NCSC has conducted workload assessments for judges, court staff, prosecutors, and public defenders in over 30 states.