Technical Assistance

Tiny Chats

Tiny Chats are bite-sized annotated videos that touch on specific access to justice topics and court operations.

Debt Collection Reform Checklist Generator

The Debt Collection Reform Checklist Generator will help courts implement already-enacted debt collection case rule or statute-based reforms.

This tool will help create customized checklists to help plaintiffs and the court ensure case requirements are met at various stages of the case.

This tool is not a comprehensive discussion of debt collection reform, nor is it intended to help jurisdictions who are at the stage of statutory or rule-based reform. Rather, this tool offers a practical way to help jurisdictions incorporate consumer debt court-based reforms into existing court business practice through the use of checklists. Once created by the tool, these checklists are designed to be further modified to fit each jurisdiction's needs.

If you would like to talk with NCSC staff about your checklists or how to approach implementing their use you can schedule a consultation with NCSC’s Access to Justice Consulting team here.

Your data and responses are not stored or collected by NCSC, and use of this tool is anonymous.

Websites:

Coming Soon:

  • Access to Justice Resource Inventories
  • Michigan Justice for All Strategic Planning and Process Improvement

Examples of Assistance:

Nebraska SRL report
This report offers recommendations that include process simplification efforts, development of statewide self-help tools, better coordination of state and local self-help resources, increased staff and judicial training, and improved data collection and analysis.
Download PDF File (22.5 MB)
Assessment of SRL services Kansas Judicial Branch
This report offers recommendations that include process simplification efforts, development of statewide self-help tools, better coordination of state and local self-help resources, increased staff and judicial training, and improved data collection and analysis.
Download PDF File (2.3 MB)
Process Mapping and Improvement
A toolkit that will help courts better understand the users’ processes and journeys, and identify key points and areas for improvement.
Download PDF File (12.5 MB)