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High Performance Court Framework

The High Performance Court Framework suggests a series of flexible steps courts can take to integrate performance improvement into its ongoing operations.

The steps include:

  • focusing on key administrative principles that clarify high performance,
  • understanding how a court’s managerial culture can promote common goals and collegial cooperation,
  • developing the capacity to measure performance
  • learning to use the results for procedural refinements and communication with a variety of stakeholders.

Taken together the steps form a functional system or quality cycle that courts can follow in enhancing the quality of the administration of justice.

Click here to watch the High Performance Courts video.

Framework Summary (pdf) from NCSC Working Paper Series