Building a digital pathway: Connecticut’s remote CDL infraction docket

Connecticut's Judicial Branch has implemented a groundbreaking, end‑to‑end electronic process that takes an infraction from roadside issuance all the way to a remote hearing — eliminating paper almost entirely and dramatically improving efficiency for the courts and the public.

This Driving Justice Collective webinar showcases how Connecticut designed, tested, and launched its innovative electronic infraction and CDL docket model, and how incremental technology adoption has created a scalable, user‑centered system that enhances access to justice.

Participants will receive a clear, practical look at Connecticut's three‑phase digital pathway for resolving infractions:

1. E‑citation – How electronic ticketing establishes clean data and enables downstream automation.
2. Online review docket – The pretrial, digital review process where most cases resolve and where email capture enables electronic communication.
3. Remote hearings – The centerpiece of the session, focusing on operations, courtroom roles, technology setup, and best practices for ensuring meaningful participation.

Using workflow diagrams and real examples, presenters will explain the evolution of the model, the "baby‑steps" approach that guided adoption, and key takeaways for courts considering similar modernization efforts.

By joining this session, attendees will: 

• Discover how Connecticut built a seamless, electronic "roadside‑to‑hearing" process — and learn how your court can unlock similar efficiency gains with practical, scalable steps.
• Learn proven strategies that boost show‑rates and streamline operations, including automated reminders, pre‑hearing checklists, and user‑friendly digital touchpoints.
• Explore innovative ways to elevate the user experience — through smarter digital communication, integrated livestreams, and public‑facing safety messaging — to strengthen trust and engagement in your community.

Register today

Moderator:

• Rachel L. Buck, senior court management consultant, NCSC

Panelists:

• Justin Blain, assistant state's attorney, Office of the State Attorney Judicial District of New Britain
• Luis Hernandez, police officer, Connecticut Department of Motor Vehicles
• Stacey Manware, deputy director for court operations, Connecticut Judicial Branch
• Andrea Dagostine, caseflow coordinator - centralized services, Connecticut Judicial Branch
• Michael Weber, magistrate, Connecticut Judicial Branch

For more information, contact Miguel Trujillo.