Missing in Actions: Understanding how missed appearances impact courts
Join us for a discussion about our new report, "Missing In Actions: How low appearance rates impact courts," which explores how missed appearances impact courts, from altering caseflow management to staff morale to resource usage.
Each year, state courts hear millions of cases, many of which touch upon critical issues like public safety, housing, financial security, and family stability. And each year, state courts see high rates of missed appearances – when litigants do not attend court events. Important work has explored the barriers that cause missed appearances and how they impact litigants, but until recently, there was little discussion of the consequences of missed appearances for courts.
After attending the session, participants will be able to:
- Analyze how courts are impacted by missed appearances.
- Understand several models for quantifying the impacts of missed appearances.
- Identify the data needed to calculate the impacts of missed appearances.
- Learn about opportunities to partner with NCSC to calculate the cost of missed appearances and develop a custom action plan for increasing appearance rates in their jurisdiction.
Presenters:
- Hannah Makowske, court management consultant, NCSC
- Mairead Napolitano, civil division administrator, Las Vegas Justice Court
- Andy Wirkus, senior court management consultant, NCSC
Explore more
How low appearance rates impact courts
This report examines four categories where courts are impacted from missed appearances — offering real-world strategies for improvement and models to help courts develop an understanding of how missed appearances impact resource allocation.
Improving court appearance rates
Valuable insights and research-backed strategies to improve appearance rates, streamline operations, and promote fairer outcomes.
Data-driven leadership
Explore how courts can overcome common data challenges, foster collaboration, and unlock the full potential of data to serve justice more effectively.