Using technology & remote services in navigator programs
Join us for our third Court Navigator School lecture, "Using technology & remote services in navigator programs," highlighting how programs leverage technology to streamline administrative tasks, improve user experience, and increase efficiency. We will also explore potential challenges and pitfalls that programs should watch for when integrating new tools. Learn from court navigator programs that provide services remotely and explore how technology is transforming their work. Students will hear directly from programs that use a variety of digital tools, including AI, to enhance service delivery.
Court Navigator School is a series of one-hour virtual webinar sessions that provide information, ideas, and tangible suggestions to help you start a navigator program or enhance your existing program. Our lecture sessions cover important topics to help you start a program or enhance your existing program. Additional "study hall" sessions will provide structured, online technical assistance and advice from national experts and a place to share ideas with colleagues, exchange information, and explore possibilities in your jurisdiction in a small group setting.
Faculty:
- Sheriece M. Perry, director, court services and law libraries department, Massachusetts Trial Courts Office of Court Management
For more information, contact Lonni Summers.
Future Court Navigator School sessions:
- Session 4: How to establish (and maintain) program funding
- Friday, April 10
- Faculty: Stacey Weiler, director of grants & access to justice, Illinois Bar Foundation; and Robby Southers, Ohio Access to Justice Foundation
- Session 5: Collecting & using court navigator program data
- Friday, June 5
Study hall dates:
- March 6
- May 1,
- June 26
Previous Court Navigator School sessions:
- Session 1: What do court navigator programs do: An overview & partnerships, part 1
- Friday, Oct. 3, 2025
- Faculty: Mary Ferwerda, chief deputy clerk of circuit court, Milwaukee County, Wisconsin; Mary McClymont, senior fellow, Georgetown Justice Lab; Rob Wall, senior court management consultant, NCSC
- Session 2: How to train court navigator staff
- Friday, Dec. 5, 2025
- Faculty: Jill Roberts, deputy director, access to justice division, Illinois Courts
Explore more
Using technology & remote services in navigator programs - part 2
Apply what you learned during our our Feb. 6 Court Navigator School webinar, "Using technology & remote services in navigator programs," during this study hall session.
What do court navigator programs do: An overview & partnerships, part 1
Learn what makes a court navigator program successful by understanding the purpose and scope of court navigator programs and wide range of services provided. Faculty will discuss how navigator programs build and maintain strong partnerships with a variety of entities, including access to justice commissions, universities, civil legal aid providers, clerk's offices, courts, and other key stakeholders.
How to train court navigator staff, part 1
Learn how court navigator programs effectively train new staff and keep experienced team members current on the law, court procedures, and community referrals. This session will showcase proven training models and real-world examples of professional development in action in a court navigator setting.