Aubrie Souza

Aubrie Souza approaches projects with an eye toward thoughtful integration of technology, process improvement, and access to justice to encourage approachable and effective court administration.

Her work includes improving legal information delivery, user-friendly court forms, guided interviews, chatbots, and tools for hybrid and remote hearings, focusing on supporting self-represented litigants and enhancing online accessibility. She has led user experience initiatives to ensure court processes are more approachable and effective for all. 

Souza has published national guidance on court chatbots, court-based self-help centers, and innovative tools to improve access to legal information. She has also developed judicial education materials, including a court appearance-rating curriculum.

She holds a juris doctor from Suffolk University Law School.