Managing court technology
Adopting a practical & research-informed approach
Managing court technology across its full lifecycle is essential to supporting access, efficiency, and accountability in the justice system. These resources draw on practical experience and research-informed guidance to help courts plan, implement, evaluate, and responsibly exit technology in ways that align with court values and user needs.
Understanding planning & procurement
Early decisions in a technology project shape its success. This stage includes identifying needs, defining goals, setting guiding principles, and establishing clear agreements with technology partners.
Driving successful implementation
Implementation is where plans turn into real-world systems. The goal is to ensure that technology works effectively for court users and supports access from day one.
Overseeing evaluation, accountability & exit planning
Once technology is in use, courts must assess whether technology is working as intended and plan responsibly for modification or retirement.
Additional resources
Content management for court-based self-help materials
Content management strategies for a variety of court-developed and court-housed self-help resources in both paper and digital formats.
Process automation guidance for courts
Learn how process automation can support operational tasks such as collecting and ensuring quality of court data, processing invoices, and populating reports or dashboards.
An overview of technology basics in court forms digitization
Integrating technology into court forms and filing processes to alleviate many of the obstacles faced by self-represented litigants.
Leveraging check-in queueing and wayfinding technology to provide better access to court services
Best practices for utilizing check-in queueing and wayfinding technology to help visitors move through the courthouse and feel more confident navigating the court system and accessing services.
Court data sharing from scratch
Guidance for small and medium-sized courts to kickstart a process for responsibly handling data requests.
Machine translation: Considerations & cautions for courts
Considerations and guidance for deciding if and how to incorporate machine translation into court workflows and services.
Tap into our expertise
Whether your idea is still an early concept or halfway through implementation, our experts can supplement or complement your project team. Send us a note to learn how we can help.
Explore more
Guiding principles for court technology
The "Guiding Principles for Court Technology" report from the Conference of Chief Justices and Conference of State Court Administrators emphasizes the need for user-friendly technology, accessibility, and data-driven decision-making in the wake of COVID-19, whilst presenting principles and guidelines to ensure technology supports due process, user experience, transparency, and security in courts.
Technology
Discover resources for modernizing operations, enhancing public trust, navigating AI adoption, bolstering cybersecurity, and promoting tech standards in court practices.