Monday, September 23, 2019


1:00 pm – 2:00 pm


Starting, Developing, and Running a Language Access Program


John Botero (GA); Carmel Capati (WI); David Svoboda (AZ)
Moderator: Andrew Campbell (ID)



2:45 pm – 3:45 pm


Achievements in Data Collection: How, When, and Why to Use Language Access Data


Ksenia Boitsova (MD); Brenda Carrasquillo (NJ); Matt Clark (CA)



3:45 pm – 4:15 pm


NCSC Review of Resources


NCSC Staff


Tuesday, September 24, 2019


9:00 am – 9:45 am


Partnerships and Collaborations with Outside Organizations


Paula Couselo-Findikoglu (NM); Kelly Mills (OR)



9:45 am – 10:15 am


Use of Interactive Artificial Intelligence (AI) for LEP Assistance


Paula Couselo-Findikoglu (NM)



 10:15 am - 12:00 pm



Solution Room


1:15 pm – 2:00 pm


Stanford Design Lab Project – Technology Use Outside of the Courtrooms


Dr. Janet Martinez and Belinda Chufan Mo (Stanford University)



2:00 – 3:00 pm


Training and Communication Strategies for Judicial Officers and Court Staff


Hon Steven K. Austin, Superior Court of Contra Costa County;

Hon. Erica R. Yew, Superior Court of Santa Clara County

Moderator: Jacquie Ring, NCSC




4:00 pm – 5:00 pm


Court Interpreter Workforce Challenges – Training, Recruitment, Retention, and Retirement


Katharine Allen, Interpret America


Wednesday, September 25, 2019


9:00 am – 11:45 am


Express Lessons and Panel Presentations


Development of Materials for Self-Represented Litigants with Limited English Proficiency (LEP)
Naomi Gaines and Vanessa Lopez, Riverside Superior Court


Online Interpreter Skills Training and Continuing Education
James Wells (WA)


Translation Strategies
Debi Tulang-DeSilva (HI)


Language Access Wayfinding and Signage
Ana Parrack, Orange Superior Court