Unlocking the power of online case resolution - Lessons from San Antonio Municipal Court
Discover how online case resolution (OCR) is transforming case management and improving access to justice. This Driving Justice Collective session highlights San Antonio's successful OCR implementation, offering practical insights, proven strategies, and lessons learned. Explore how OCR can streamline high-volume traffic cases, reduce caseload pressures, and enhance court efficiency.
By the end of the webinar, participants will be able to:
- Explain the role of Online Case Resolution (OCR) in improving court efficiency and expanding access to justice for high-volume traffic cases.
- Identify key lessons and best practices from San Antonio's OCR implementation that can be applied in other jurisdictions.
- Discover available resources and tools to support courts in planning, implementing, and optimizing OCR solutions.
Moderator:
- Rachel Buck, senior court management consultant, NCSC
Presenters:
- Fred Garcia, municipal court clerk/director, San Antonio Municipal Court
- April Gonzalez, court manager, strategy division, San Antonio Municipal Court
- Gilbert Hernandez, court manager, court operations, San Antonio Municipal Court
- Stacy Martin, senior data analyst, San Antonio Municipal Court
- Hal Rhea, court management consultant, NCSC
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