Caseflow & Workflow Management Course

Introduction

Enhance your court's efficiency and productivity.

This course examines elements of caseflow management (case processing protocols and actions) and workflow management (management of the people, procedures, and resources supporting caseflow management activities). Participants will analyze the effectiveness of their court's current caseflow management system and practices and learn how to apply best practices to their court. The course helps court professionals understand what is affecting caseflow, positively or negatively, and provides tools for performance measurements.

Who should attend

This course is designed for a wide range of court professionals, including:

• Individuals seeking CCM certification
• Court administrators
• Judges
• Clerks
• Managers
• Case managers
• Case coordinators 
• IT professionals 
• Policymakers
• Decision-makers

Learning objectives

As a result of attending this course, participants will be able to:

• Assess the effectiveness of your court's caseflow management system.
• Identify steps to reduce the size and age of pending case inventory and streamline caseflow processes.
• Identify variations in caseload type and complexity and assess implications for caseflow and workflow processes.
• Discuss challenges that influence the ability to change caseflow management processes.
• Develop a system that ensures timely disposition of all cases in collaboration with stakeholders.

Cost

Course registration is $495.

Course schedule

The course will be delivered on October 21-22, 2026, from 8:30 a.m. - 5 p.m., and October 23 from 8:30 a.m. to - 12 p.m. PDT

Register for caseflow & workflow management

Can't make it to Las Vegas? Dates aren't the best? Take it on demand.