Technology transformation

Business process reengineering (BPR) streamlines workflows, reduces inefficiencies, and improves service delivery. We help courts optimize operations through data-driven business reengineering and innovative technology solutions. Services include analyzing court data, mapping business processes, and identifying gaps to develop tailored recommendations.

We help courts share information efficiently and securely with justice partners and the public. We can assist in developing effective data governance and clear data-sharing strategies, improving coordination, and implementing best practices to help courts manage and use their data effectively.

We assist courts with change management, market research, and technology requirements to ensure procurement decisions meet both immediate and long-term judicial needs. Our team provides hands-on support throughout the procurement process, including facilitating stakeholder discussions, drafting RFP documents, evaluating vendor proposals, and guiding courts through the selection process.

Beyond procurement, we help courts develop detailed implementation plans and roadmaps to ensure smooth system integration, training, and phased rollout strategies. We work closely with court leaders to define project goals, establish governance committees, and create structured implementation roadmaps.

IT assessments provide an independent review of a focused area or a broad review of the IT division. This may include: infrastructure and systems (including case management); onboarding and off-boarding processes; user account management; access controls; staffing and skills assessment; technology policy and procedures; strategic planning; service agreements: vendor and other government services; and courtroom technology.

Case management system assessments provide in-depth evaluations of current processes and technology. Working closely with your team, we analyze your environment and create strategic roadmaps for future technology upgrades or system replacements.

We spearhead IT policy and governance initiatives in collaboration with organizations like the Joint Technology Committee (JTC), Conference of State Court Administrators (COSCA), and National Association for Court Management (NACM). These organizations work to establish and promote technology standards that enhance court operations, improve business practices, and provide essential training for court leaders.

Court tech leadership and collaboration initiatives are designed to strengthen leadership capabilities within the court system concerning technology implementation and governance. We facilitate collaborative forums that bring together court leaders, IT professionals, and industry experts to develop leadership strategies that promote a technology-forward mindset and encourage teamwork across departments.